Our Customers come to us from all over New England and as far away as Upstate New York and Prince Edward Island. We thought that you would enjoy reading a few of the notes we receive from our customers.
Dan, Just wanted to drop a line in reference to my last visit at 3D. I have been doing business with 3D for the past three years. I have always been more than satisfied with the knowledge and attention that 3D provides in servicing BMW?s. Your are experts and are personable with all customers.
On my last visit you proved that you as an individual and an organization give first priority to the satisfaction to your customers. Something other businesses no longer provide. I thank you for that service and friendship.
I am happy to use 3D as a model of how a real business should be run.
Great service always!!!
[6.1.2012] – John Dantini
Brandon, I hope you had a nice Christmas with your family, and got some time on your skis. I also wanted to wish you a Happy, Healthy, and Prosperous New Year. Also, I’d be interested in an update on how things are going at InControl. As important, I’d like to thank you for putting me in touch with 3D. They were terrific. Clearly, they throoughly know their products. They were also very professional and very helpful. The 635 feels great! I guess I’ll need another road trip to N.H. in the spring. Thanks to you all for coordinating the logistics of getting the car up there. [12.31.2009] -David M. (CT)
3D, A quick Thank you for the great service job on my Mini Cooper S. Work was performed as requested and all items were repaired to my satisfaction. On top of that you guys even cleaned my wheels while you had the car in for service. I will be back! [10.11.09] — Ian Prout Sports Car Driving Association, LLC www.scda1.com
Dan, While I missed you on the 17th – hoping that you are well again. I want you to know that your “staff”, especially your Son are very good and have acquired the expertise from you. Congratulations! See you again in 2009 about February — will call you then. The very best wishes to you and Debbie. Your “old customer” in Needham, Mass. [10.17.08] –Ed S.
Tell Dan I love my ‘new’ ’91 318is! You know, the one he put the new clutch in last week. Thing drives like a brand new car! Perfect. I can’t believe what a cool little car this is, now that everything is up to spec. And to think it’s all stock, too! Wow, they don’t make ’em like this anymore. Thanks to everybody. Happy holidays to all! [12.14.07] — Mike C.
Just wanted to drop a line saying how great the 318ti is since you worked on it a couple of weeks ago. It’s running like a top and the fully-functioning air conditioning is much appreciated these last few days in the city! Thank you for continuing the good work that my parents have enjoyed for so many years. Hope you had a nice holiday last week. [7.9.07] — Shannon C-G.
Just wanted to let Dan know that the new motor mounts made a huge improvement in my car (and the heat is much appreciated too!). I hadn’t realized it, but because of the motor vibration, I had started to shift at much lower RPMs (which isn’t much fun). But getting onto 495 on my way to work, I hit the rev limiter in 3rd gear without even realizing I was close to it. Looking forward to the next 200,000 miles! [1.21.05] — James M.
Dan, Many Thanks for taking care of my BMW and fixing the belts so my son could make it back to Maine. To “drop” your other work on short notice really impressed me. Happy New Year! [12.27.04] — Charlie A.
Dan, your the man. I just wanted to thank you again for your help getting me back on the road again yesterday. Dakar M3/4 with the blown power steering coupling. It’s people like you who make our Club so special! — Steve H.
Just a short note to thank you and Dan again for the tremendous job you’ve done on my BMW. I never thought I could find anyone who was as fanatical about my car as I was until I was introduced to 3D by a friend. Your understanding of the cars is incredible and your execution is flawless. My compliments for a job very well done, you have a very, very satisfied customer! — Jack S.
Thanks for your efforts in servicing our BMW’s throughout the year. We hope you and your families have a wonderful Christmas! — Karen & Bruce N.
Thank you so much for the special care that you give me and my car. — Lois D.
Just wanted to let you know what a great job you have done on your home page. I was at your shop several years ago when you did some work on my 84 633, I still have the car and it looks and runs as good as it did then. Keep up the good work!!! — Ron M. in Charlottetown, P.E.I.
My BMW was handled with great care and got new Dunlop SP Sports, 3D Auto is an excellent place to do business, good service and good technicians. They make sure the job is done right, I am very pleased by their service and would not hesitate to take my car in the future. — Ashish K.
Thank you once again to your and your great crew! My 325 now runs better than when I bought it. Your the Best! — Bob L.
Thanks again for the fine work you did on my 328i. I couldn’t believe the difference. It feels like it did the first time I drove it off the dealer’s lot. I’m really glad I took your advice! — Bob O.
Wanted to thank you again for your assistance at Limerock! I made it home without a problem even after sitting on 91 in a traffic jam for over an hour in 96 degree heat. — Gordon G.
I wanted to take a moment and express my sincere thanks to you for your recent service work. It means a lot to us that you are always responsive to our emergencies and our normal maintenance. You have been providing superior quality service to us for many years at reasonable prices. That’s Value! — Frank V.
Little things like A/C Belt squeaks are a pain in the neck for both of us. Thank you for taking the time, dropping what you were doing, and fixing my problem. We have done business for 15 years. I look forward to being a very satisfied customer for years to come. — Tom F.
The car runs great – no more vibration at 55. How did you get my wheels so clean? — Dennis B.
I would like to express my thanks for the fine service I recently received on my old 89 325i (175,000 mi). I was hesitant to sink too much into an older car but I’m glad I made the investment. It runs and handles great. Please don’t ever retire that way my car won’t either. — Eric R.
I just wanted to say thank you for the excellent service I received on my not so new BMW. — Nicole S.
Many thanks for your help with my car troubles this past weekend. It is a pleasure doing business with someone as helpful as you. — Glenn B.
My Car runs great and looks terrific! Thanks again for the excellent treatment! — Diane D.
I wanted to say thank you for your help the day my tires gave out! I can’t tell you how much I appreciated everything you did for us – you really saved the day! — Lucy D.
Just wanted to drop you a line to express my thanks for all your time on the phone. From ABS on a Euro 732i to an aftermarket water pump on a 535i! You always seem concerned with my problems. Thanks for all of your BMW service and never stop learning! — Russell B.
Deb and Dan, thank you both for being so kind and patient with me. I want to thank you Dan so much for your help that evening with my BMW. I will make sure I tell everyone about 3D Auto Works. — Cheryl P.
Just a note to say thank you for taking the time and effort to fix my car last week. The noise that has been driving me crazy for 3 1/2 months is gone and I’m much happier with the way my car sounds. I really appreciate your professionalism. It’s remarkable to find someone who will do what you did. — Ann Z.
I want to thank you for the service you offer BMW owners. In my case, I have recently purchased a used 325e and had you perform the necessary major service requirements. Also a few weeks ago you did a minor service requirement on it. I found that you had performed an additional service in repairing my sliding roof and adding the front brake wear sensor without charge. It is unusual in this world of pay, pay, pay to find someone cares for the vehicle he works on and gives a customer 110% service. It makes me feel comfortable knowing that you have taken the time to check more thoroughly than is required. I look forward to many years of service with you on any BMW I might ever own. — Bob and Joan W.
I appreciate your superb professionalism, competence and kindness. You both can’t miss being successful at 3D or any other venture you attempt. I spend many hours and drive many miles with my cars. Dan’s knowledge and expert care relieves me of any concern about the safety or repair of my cars. — George V.
Your thorough, expert, and individual service is superb. The extras you perform were unexpected but greatly appreciated. — Jim C.
I thought drop you a note to say thank you for the excellent service you have provided me over the past year and a half. I truly appreciate the quality of work done and the peace of mind that comes from dealing with an expert mechanic who can diagnose any problem and remedy it in a quick, orderly, and correct fashion. I appreciate the quality of work being done and the reasonableness of the rates charged. — Brian D.
Thank you for taking care of all the problems and details associated with my accident. I know it has been frustrating and time consuming. You made this unpleasant experience a much less stressful one for me because of your help and kindness. — Joyce B.
What a team. The two of you always treat me right. The work you do on my car is greatly appreciated. I like the way you walk me through the repairs and show me the parts that were replaced. These are nice touches to the excellent service you provide. My car is running great especially after the tweaks you performed my last time. Keep up the good work! — Larry E.
Thank you so much for the wonderful job you did on my car. I am so pleased! — Jennifer H.
Thank you for the excellent service and assistance in repairing my car. I’m sure that the work you have done for me in the past has saved me an immeasurable amount of time and money and has significantly added to the life of my BMW. I will confidently continue to tell others of the excellent work you do. — Paul M.
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